Shopping Carts - Team Logic Help System

Store-Logic > Walkthrough Guide > 6: Shopping Carts

Shopping Carts

The Shopping Cart section of your store allows you to view current/abandoned shopping carts. Viewing shopping carts is only used for your information as a store owner to see shopping trends and potential problem areas such as large shipping or handling fees or inadequate product descriptions.

The carts will only show the information the user has entered. For example, If they do not reach the name/address step, the name or address will not be shown in the cart.

Abandoned carts are normal. All stores will have abandoned carts due to the nature of internet shopping and the "window shopping" effect. Care should be taken when the abandoned carts greatly outweigh the number of completed orders.

NOTE: Shopping carts are visible for 30 days until they are automatically deleted by our sytem.